Frequently Asked Questions

What does a Typical Session look like?

The first session (60-90 min) will be about hearing where your’ve been, where you are, and where you would like to be. Together, we will create a plan that moves you forward to the healing you desire. I align more towards a free form, intuitive, and creative approach. Within that, the basic session structure (55 min) is a check in to get an idea of what you need, time of creating, and ending with processing (verbal and/or written)- prayer if desired. I encourage the creative process because, no artistic skill is necessary or specific art materials required - it is about the process of creating versus the product that is created.

The number of sessions and frequency will be personal to you.

What are the Benefits of not using insurance?

When I am able to bypass insurance and their management, I can make sure we create a healing plan aligned with your personal needs. Our time together wont be dictated by insurance requirements such as session time, quantity of sessions, and diagnosing and labeling. Although, having a diagnosis can be helpful in some situations, the Diagnostic and Statistic Manual of Mental Health Disorders 5th edition (DSM5) is only one perspective and can be stigmatizing. Plus, insurance companies require a diagnosis and have the right to request further information including treatment plans and progress notes. By not using insurance, your care including any diagnosis are completely confidential.

We are able to set up goals that are individualized to create the most effective and productive sessions for you. You also get to invest in your healing journey that will empower you and give you control to choose your path to wellness. You will be more motivated and willing to work hard to make the changes you desire. You may find yourself paying a high portion of your sessions anyway with a high-deductible plan, therefor wanting the freedom to choose your therapist, your goals, and your process rather than an insurance plans.

What are out-of-Network Benefits?

Many insurance plans also have out-of-network reimbursement options that cover a large part or all of your counseling fees. I am happy to provide a superbill that you can submit to your insurance. I recommend calling the number on the back of your insurance card to inquire about the process for out of network reimbursements.

Additionally, most Health Savings Account (HSA) plans will reimburse for Counseling with a Licensed Mental Health Professional regardless of being in or out of network. Be Still Healing does take HSA for payment.

What are your rates?

Initial Session (60-90 min): $250

55 min: $175

80 Min: $250

  • Limited reduced rates may be available based on financial need

  • Rates are subject to change at any point of the year.

Payment: Due at the time of the appointment. Acceptance of cash, check and all major credit cards are forms of payment.

Cancellation Policy: If you are unable to attend a session, please make sure you cancel at least 24 hours beforehand. Otherwise, you will be charged for the full rate of the session.

The following information is posted in order to fulfill the “Disclosure Notice” required by the “No Surprises Act” which requires that all medical and mental health providers / facilities post this notice on their websites effective January 1, 2022.

YOUR RIGHTS AND PROTECTIONS AGAINST SURPRISE

 MEDICAL BILLS

(OMB Control Number: 0938-1401) 

When you get emergency care or get treated by an out-of-network provider at an in network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing.

What is “balance billing” (sometimes called “surprise billing”)?

When you see a doctor or other health care provider, you may owe certain out-of-pocket costs,     such as a copayment, coinsurance, and/or a deductible. You may have other costs or have to pay the entire bill if you see a provider or visit a health care facility that isn’t in your health plan’s network.

“Out-of-network” describes providers and facilities that haven’t signed a contract with your health plan. Out-of-network providers may be permitted to bill you for the difference between what your plan agreed to pay and the full amount charged for a service. This is called “balance billing.” This amount is likely more than in-network costs for the same service and might not count toward your annual out-of-pocket limit.

 

“Surprise billing” is an unexpected balance bill. This can happen when you can’t control who is involved in your care - like when you have an emergency or when you schedule a visit at an in-network facility but are unexpectedly treated by an out-of-network provider.

You are protected from balance billing for:

Emergency services

If you have an emergency medical condition and get emergency services from an out-of-network provider or facility, the most the provider or facility may bill you is your plan’s in-network cost-sharing amount (such as copayments and coinsurance). You can’t be balance billed for these emergency services. This includes services you may get after you’re in stable  condition, unless you give written consent and give up your protections not to be balanced billed for these post-stabilization services.

Certain services at an in-network hospital or ambulatory surgical center

When you get services from an in-network hospital or ambulatory surgical center, certain providers there may be out-of-network. In these cases, the most those providers may bill you is your plan’s in-network cost-sharing amount. This applies to emergency medicine, anesthesia, pathology, radiology, laboratory, neonatology, assistant surgeon, hospitalist, or intensivist services. These providers can’t balance bill you and may not ask you to give up your protections to not be balance billed.

If you get other services at these in-network facilities, out-of-network providers can’t balance  bill you unless you give written consent and give up your protections.

You’re never required to give up your protection from balance billing. You also aren’t required to get care out-of-network. You can choose a provider or facility in your plan’s network.

When balance billing isn’t allowed, you also have the following protections:

 You are only responsible for paying your share of the cost (like the copayments, coinsurance, and deductibles that you would pay if the provider or facility was in-network). Your health plan will pay out-of-network providers and facilities directly.

·       Your health plan generally must:

o   Cover emergency services without requiring you to get approval for services in advance (prior authorization).

o   Cover emergency services by out-of-network providers.

o   Base what you owe the provider or facility (cost-sharing) on what it would pay an in-network provider or facility and show that amount in your explanation of benefits.

o   Count any amount you pay for emergency services or out-of-network services toward your deductible and out-of-pocket limit.

If you believe you’ve been wrongly billed, you may contact: No Surprises Help Desk (NSHD) at 1-800-985-3059. Visit cms.gov/nosurprises for more information about your rights under federal law. Visit revisor.mn.gov/statutes/cite/62K.11 for more information about your rights under Minnesota state laws.

Visit https://www.cms.gov/files/document/model-disclosure-notice-patient-protections-against-surprise-billing-providers-facilities-health.pdf for more information about your rights under Federal law.

End of Disclosure Notice